Every lead answered in under 5 seconds.
Day, night, and holidays.
PS Pro AI deploys inbound voice and SMS agents that pick up on the first ring, qualify the caller in your words, book the appointment on your calendar, and push a clean record into your CRM before your competitor's voicemail even beeps.
- Live in 7 days
- No per-seat pricing
- Cancel anytime
Inbound call · +1 (415) 555‑0188
Ava · Home services intake agent
Connecting call…
Intent detected
No-heat emergency
Address verified
214 Oak Ridge Dr
Appointment held
Today · 2:15 PM
CRM record created
ServiceTitan · Job #48213
- < 5s
- Average response time
- Ring-to-answer on every inbound lead
- 391x
- More likely to qualify
- Responding in 1 min vs. 30 min
- 24/7
- Always answering
- Nights, weekends, holidays, overflow
- 78%
- Of buyers pick first responder
- The first vendor to reply usually wins
You are not losing deals on price.
You are losing them on latency.
Speed-to-lead is the single highest-leverage metric in inbound sales, and it is the one almost nobody measures. Here is what the delay actually costs.
Relative odds of qualifying a lead
- 0–1 minAI agent answers
- 5 minCallback attempt
- 30 minVoicemail returned
- 1 hr+Lead already booked elsewhere
Directionally based on published lead-response research (InsideSales/Harvard Business Review). Your mileage will vary — we instrument your real numbers during the pilot.
62% of calls go unanswered
Small teams miss the majority of inbound calls during jobs, appointments, and after hours. Each one is money already spent on marketing.
The 5-minute cliff
Odds of qualifying a lead drop 21x between five minutes and thirty. Human callbacks almost never beat that clock consistently.
Texts left on read
Form fills and web chats sit in an inbox until someone gets to them. By then the prospect has messaged three competitors.
From ring to booked job in one continuous motion
No hold music, no callback queue, no lead sitting in an inbox. Six steps, all of them measured.
- 01
Lead arrives
A call rings in, a form is submitted, an ad click texts you, or a portal drops a lead. Every channel lands on one queue.
Voice · SMS · Web form · Ads · Portals
- 02
Agent answers in < 5s
Sub-second speech recognition and streaming synthesis mean the caller hears a natural voice before the second ring finishes.
Median 3.1s ring-to-first-word
- 03
Qualify in your words
Your intake script, your service area, your pricing rules, your disqualifiers. The agent asks what a great CSR would ask — and nothing it shouldn't.
Guardrailed prompts + deterministic checks
- 04
Book & route
Real-time calendar availability, appointment held, confirmation SMS sent, and hot leads warm-transferred to whoever is on duty.
Calendar hold · Warm transfer · Escalation
- 05
Sync to your stack
A structured record — transcript, recording, intent, disposition, and custom fields — is written to your CRM within seconds of hang-up.
CRM · Dispatch · Slack · Webhooks
- 06
Learn & report
Every conversation is scored. You get a weekly readout of missed revenue recovered, top objections, and script changes we recommend.
Dashboards · Call scoring · Weekly review
A front desk that never sleeps, never forgets, and never improvises
Built specifically for inbound revenue — not a general-purpose chatbot with a phone number bolted on.
Natural voice agents
Sub-second turn-taking, barge-in support, and human-grade prosody. Callers interrupt, change their mind, and give a rambling address — the agent keeps up.
- Barge-in & interruption handling
- Accent-robust recognition
- Named voice per brand
Two-way SMS agents
Instant text-back on missed calls and form fills, then a real conversation that qualifies and books — not a canned autoresponder.
- Missed-call text-back
- Multi-day nurture threads
- 10DLC registration handled
Smart routing & transfer
Hot leads get warm-transferred to the on-call rep with a spoken summary. Everything else is dispositioned and queued.
- Warm transfer with context
- On-call rotations
- Overflow & after-hours modes
Your playbook, enforced
Qualification logic runs as deterministic rules on top of the model, so pricing, service area, and disqualifiers are never improvised.
- Rule-checked answers
- Service-area gating
- No-hallucination pricing
Deep integrations
Bidirectional sync with your CRM, dispatch board, and calendar. Availability is read live, not guessed at.
- Live calendar availability
- Custom field mapping
- Webhooks & Zapier
Full transparency
Every call recorded, transcribed, scored, and searchable. Know exactly why a lead did or did not convert.
- Searchable transcripts
- Conversation scoring
- Attribution to source
What is your voicemail costing you?
Move the sliders to match your business. We assume PS Pro AI recovers 72% of the leads you currently miss or answer too late — the conservative end of what our deployments see.
Calls, texts and form fills combined
Unanswered, voicemail, or replied to after 5 minutes
How often a real conversation becomes a customer
First-job or first-contract revenue
Recoverable revenue
$39,398
per month
$472,781 annually
- Leads missed or slow today
- 152/mo
- Recovered by PS Pro AI (72%)
- 109/mo
- Additional customers won
- 32.8/mo
Tuned scripts, not generic templates
Each deployment starts from a vertical-specific playbook we have already run in production, then gets rewritten around your pricing, service area, and tone.
Home Services
HVAC, plumbing, roofing and electrical crews are on a ladder, not on the phone. Agents capture the job, quote the trip fee, and drop it straight on the dispatch board.
- +41% booked jobs from the same ad spend
- 0 missed after-hours emergency calls
Medical & Dental
New-patient calls answered instantly with insurance pre-screening, scheduling, and recall follow-up — with strict PHI-minimizing scripts.
- -63% voicemail abandonment
- HIPAA-aligned handling & BAA available
Legal
Intake agents run your conflict checks and case-type qualifiers, then warm-transfer only the matters worth an attorney's hour.
- 3.2x signed-case rate on paid leads
- Full transcript on every intake
Real Estate
Every sign call, portal lead, and listing inquiry answered in seconds, qualified for timeline and financing, then routed to the on-duty agent.
- 94% of portal leads contacted < 60s
- Auto-scheduled showings in your calendar
Auto & Dealerships
Service scheduling, trade-in appraisals, and inventory questions handled around the clock, synced with your DMS and CRM.
- +27% service bay utilization
- After-hours sales leads never go cold
Finance & Insurance
Compliant pre-qualification, disclosure playback, and licensed-agent routing with recorded consent and full audit trails.
- TCPA-aware consent capture
- Immutable call & message audit log
Not on the list? We have deployed agents for staffing, self-storage, med spas, pest control, and more.
Ask about your industryIt has to land where your team already works
Native connectors for the systems that run service businesses, plus webhooks and an open API for everything else. If your stack is custom, we build the connector during onboarding.
Bidirectional sync
Read live availability and write structured records back — not a one-way dump.
Field-level mapping
Custom fields, tags, pipelines and dispositions mapped to your existing schema.
Open webhooks & API
Signed webhooks on every call event, plus a REST API for anything bespoke.
What happens when nothing goes to voicemail
Representative outcomes from PS Pro AI deployments. Named references available under NDA during evaluation.
Recovered 118 after-hours calls in the first month
“We used to let the answering service take a message and call people back the next morning. Half of them had already booked someone else. Now the emergency calls are on the board before we wake up.”
- After-hours booked jobs
- +118/mo
- Avg. answer time
- 3.4s
Intake volume doubled without adding headcount
“The agent runs our conflict questions and case-type screen better than a new hire does in month one, and every intake comes with a transcript we can actually audit.”
- Qualified intakes
- 2.1x
- Cost per signed case
- -38%
Voicemail abandonment down 63%
“Front desk staff stopped drowning in the phone. New-patient calls get answered during lunch and after close, and the schedule fills itself.”
- Voicemail abandonment
- -63%
- New patients / month
- +94
Figures reflect measured changes at individual customer accounts and are not a guarantee of results. We instrument a baseline before go-live so your numbers are your own.
Priced against the revenue it recovers
One flat platform fee plus a build. If a single recovered job pays for the month, the math is not complicated.
Launch
For single-location teams that just need every call and text answered, qualified, and booked.
$697/mo
$1,500 one-time build
- 1 voice agent + 1 SMS agent
- Up to 500 conversations / month
- Missed-call text-back
- Calendar booking + confirmations
- 1 CRM integration
- Transcripts, recordings & dashboard
- Email support, next business day
Scale
For multi-crew and multi-location operations that live or die on speed-to-lead.
$1,497/mo
$2,500 one-time build
- Unlimited voice + SMS agents
- Up to 2,500 conversations / month
- Warm transfer & on-call routing
- Outbound speed-to-lead callbacks
- Unlimited integrations + webhooks
- Conversation scoring & weekly review
- Shared Slack channel, 4-hour response
Enterprise
For franchises, multi-brand groups, and regulated industries with their own compliance bar.
Custom
Scoped implementation
- Unlimited conversations
- Dedicated infrastructure & data residency
- BAA / HIPAA-aligned handling
- SSO, RBAC & audit exports
- Custom connector development
- Quarterly business reviews
- 99.95% uptime SLA & 1-hour response
- A conversation is one inbound call or one SMS thread resolved within 24 hours.
- Telephony and carrier fees are passed through at cost — typically $0.02–$0.05 per minute.
- Month-to-month after the initial 90-day term. No per-seat pricing, ever.
The questions buyers actually ask
If yours is not here, send it over — we answer directly, not with a brochure.
How fast can we actually go live?
Most single-location deployments answer their first real call within 7 business days. We spend the first two days on your intake script, pricing rules, and service area, then run a shadow week where the agent handles overflow only before taking primary.
Will callers know it is an AI?
The agent identifies itself as an assistant when asked, and we can make disclosure mandatory on every call if your state or industry requires it. Most callers do not ask — they care that someone picked up and solved their problem.
What happens when the agent cannot handle something?
It escalates. You define the triggers — an angry caller, an out-of-scope request, a VIP account — and the agent warm-transfers to a human with a spoken summary, or takes a detailed message and pages the on-call rep.
Can it use our real pricing without making things up?
Yes. Pricing, service area, and eligibility run as deterministic rules layered over the model. If a caller asks for a number that is not in your rule set, the agent says it will confirm and routes to a human rather than guessing.
How do you handle recording consent and TCPA?
Recording disclosures are played based on caller state, consent is captured and timestamped, and opt-outs propagate across voice and SMS instantly. We register your 10DLC campaign and maintain an immutable audit log of every message and call.
What about HIPAA?
For medical and dental deployments we run PHI-minimizing scripts, restrict storage of clinical detail, and sign a BAA on Enterprise. Recordings and transcripts can be configured for short retention or immediate redaction.
Do we have to change our phone number?
No. We forward your existing number or sit in front of it as an overflow and after-hours destination. Your number, your caller ID, your brand.
What if we want to turn it off?
Failover is a single toggle, and calls fall straight back to your existing routing. Contracts are month-to-month after the initial 90 days, and you keep every transcript and recording on export.
Hear your own agent answer a live call in 20 minutes.
Bring a real scenario from your business. We will configure an agent on the call, dial it together, and you decide whether it beats what happens today.
No slide deck. No procurement gauntlet. Live in 7 days.