Deployed the way your phones actually ring.
Overflow, after-hours, paid-lead response, or full front desk — start with the mode that hurts most and expand once the numbers are on the table.
Map this to your businessFour ways teams turn us on
Most customers start with after-hours or overflow, then move to primary within a quarter once the transcripts speak for themselves.
After hours & weekends
The agent takes primary from 6pm to 8am and all weekend. Emergencies get paged to the on-call tech; everything else lands on Monday's schedule already qualified.
Overflow during peak
Rings your team first, catches anything unanswered after three rings. Your CSRs stop choosing between the phone and the person standing in front of them.
Paid-lead speed-to-lead
A form fill from Google or Meta triggers an outbound call and text inside 30 seconds — while the prospect is still on your landing page.
Full front desk replacement
The agent is primary on every call, with escalation rules for anything outside its scope. Your team handles work, not switchboard duty.
Tuned scripts, not generic templates
Each deployment starts from a vertical-specific playbook we have already run in production, then gets rewritten around your pricing, service area, and tone.
Home Services
HVAC, plumbing, roofing and electrical crews are on a ladder, not on the phone. Agents capture the job, quote the trip fee, and drop it straight on the dispatch board.
- +41% booked jobs from the same ad spend
- 0 missed after-hours emergency calls
Medical & Dental
New-patient calls answered instantly with insurance pre-screening, scheduling, and recall follow-up — with strict PHI-minimizing scripts.
- -63% voicemail abandonment
- HIPAA-aligned handling & BAA available
Legal
Intake agents run your conflict checks and case-type qualifiers, then warm-transfer only the matters worth an attorney's hour.
- 3.2x signed-case rate on paid leads
- Full transcript on every intake
Real Estate
Every sign call, portal lead, and listing inquiry answered in seconds, qualified for timeline and financing, then routed to the on-duty agent.
- 94% of portal leads contacted < 60s
- Auto-scheduled showings in your calendar
Auto & Dealerships
Service scheduling, trade-in appraisals, and inventory questions handled around the clock, synced with your DMS and CRM.
- +27% service bay utilization
- After-hours sales leads never go cold
Finance & Insurance
Compliant pre-qualification, disclosure playback, and licensed-agent routing with recorded consent and full audit trails.
- TCPA-aware consent capture
- Immutable call & message audit log
Not on the list? We have deployed agents for staffing, self-storage, med spas, pest control, and more.
Ask about your industryWhat happens when nothing goes to voicemail
Representative outcomes from PS Pro AI deployments. Named references available under NDA during evaluation.
Recovered 118 after-hours calls in the first month
“We used to let the answering service take a message and call people back the next morning. Half of them had already booked someone else. Now the emergency calls are on the board before we wake up.”
- After-hours booked jobs
- +118/mo
- Avg. answer time
- 3.4s
Intake volume doubled without adding headcount
“The agent runs our conflict questions and case-type screen better than a new hire does in month one, and every intake comes with a transcript we can actually audit.”
- Qualified intakes
- 2.1x
- Cost per signed case
- -38%
Voicemail abandonment down 63%
“Front desk staff stopped drowning in the phone. New-patient calls get answered during lunch and after close, and the schedule fills itself.”
- Voicemail abandonment
- -63%
- New patients / month
- +94
Figures reflect measured changes at individual customer accounts and are not a guarantee of results. We instrument a baseline before go-live so your numbers are your own.
Hear your own agent answer a live call in 20 minutes.
Bring a real scenario from your business. We will configure an agent on the call, dial it together, and you decide whether it beats what happens today.
No slide deck. No procurement gauntlet. Live in 7 days.